What this is
90% of the routine inside companies is moving data from one system to another. A manager copies an order from CRM into 1C, accounting migrates invoices from email to Excel, an operator sends SMS to clients by hand. Every such operation is a source of errors and wasted time.
We don't replace your 1C, CRM or email - we connect them. Between systems sits an automation layer that moves data, generates documents, and pushes notifications 24/7. Your staff keep working in the familiar interfaces, they just no longer do by hand what webhooks can do.
We start simple: from Zapier/n8n for standard scenarios up to full Node.js pipelines for complex logic. We match the tool to the volume and criticality - so a year later you're not overpaying 10× for what you actually need.
Stack
What's included
- Process audit + AS-IS / TO-BE map
- Integrations with CRM / 1C / bank
- Automated reporting
- Telegram / Email / WhatsApp notifications
- Document generator (contracts, invoices)
Typical tasks
The kind of requests that usually come in for this service.
- Auto-invoice to the client after payment
- Deadline and payment reminders
- Warehouse and CRM sync
How we work on this service
Four stages with clear deliverables
This breakdown is specific to this service - the general methodology lives on the "How we work" page.
Process audit
We sit with the people doing the work and note every step. We see where the hours go.
Deliverable
AS-IS map with time metrics per step
TO-BE design
We design the new process: what we automate, what stays with people.
Deliverable
TO-BE diagram + integrations list
Implementation
We configure n8n scenarios or write custom scripts. Covered by tests.
Deliverable
A working process + failure monitoring
Handover
We train one of your people to read logs and manage the scenarios.
Deliverable
Runbook + video guide
When this isn't your task
We don't take these cases under this service label - honestly, so you don't lose time.
- Scraping sites where that violates ToS or the law
- Automating processes that are about to change - we stabilise the process manually first
- Grey schemes to bypass payment systems or banking limits
FAQ
Common questions about this service
Why not just hire another manager?
A manager costs 300-500k/month and works 8 hours a day. Automation is built once, works 24/7, and doesn't make mistakes. Payback is usually 1-3 months.
Do you know 1C?
Yes - 1C integrations via API/ObjectWriter or file export are a common task for us. We work with both stock and customised 1C installations.
What if the integration breaks?
We wire up Sentry + Slack/Telegram alerts on failures. You learn about the incident the same minute it happens, not a week later from your clients.
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