A methodology that doesn't depend on mood
We work the same way whether it's an MVP or an enterprise project. Process, communication, deliverables - transparent from discovery to support.
Principles
What our work stands on
These aren't "values on an office wall." These are rules we don't break - even when a client insists.
Transparency over nice slides
You see progress weekly: a live demo link, tasks, backlog, metrics. No "everything's fine, we'll show at the end."
Metrics, not intuition
Every feature has a success criterion - measurable before and after release. If it can't be measured, we don't build it.
Your code stays yours
The repo is in your GitHub, infrastructure in your account. We leave - you continue without pauses.
Security by default
RLS, secrets in vault, CSP, rate-limit, Sentry, backups, audit log - from the first commit, not "we'll add it later."
Saying no when needed
If a task is framed wrong or there's a simpler solution - we say so before kickoff. Better an hour of disagreement than a month of rework.
Process in detail
Four stages with clear deliverables
For each stage it's clear: what we do, what you receive at the end, and what questions we need to discuss.
Discovery
1-2 weeksWe understand the task down to the detail. We leave with a document you could show to an investor.
What you get
- "As-is" business-process map
- Scope for MVP / first version
- Architectural sketch (DB, services, integrations)
- Success metrics and acceptance criteria
- Cost, timeline, team
What we discuss
- What pain are we solving? Who feels it right now?
- What do users do without the system - and why is that bad?
- Which integrations are critical and which are "nice to have"?
- What data already exists and where does it live?
Design & Prototype
2-3 weeksWe design the architecture and UX. You see the product before we start writing code.
What you get
- DB schema with migrations and seed data
- API contracts (OpenAPI / tRPC)
- Clickable prototype of key flows
- Technical implementation plan by sprint
What we discuss
- What should we see in the first 10 seconds?
- Which roles are needed? Where do their permissions overlap?
- What's stored forever, and what can be archived?
Build
4-12 weeksWe write code in two-week sprints. At the end of each - a working build in production.
What you get
- Code in your GitHub repository with full history
- Tests (unit + e2e on critical flows)
- CI/CD: lint, typecheck, tests, automatic deploys
- Observability: Sentry, logs, metrics
- Documentation: README, ADRs on key decisions
What we discuss
- What do we take into the current sprint, what do we defer?
- Which metric proves the feature worked?
- What can we simplify without losing the point?
Launch & Support
OngoingWe launch, train the team, hold the SLA. From there - evolution or handover to your people.
What you get
- Production release with 24/7 monitoring
- Incident-response playbook
- Team training (live + recordings)
- Runbook for routine operations
- Roadmap for the next quarter
What we discuss
- What SLA do you actually need? 99.5% is fine, 99.99% is expensive.
- Who on your team will replace us?
- What do you want to add next quarter?
Communication
How we keep you in the loop
We agree on the rhythm at kickoff. Typical setup below.
Slack / Telegram
Working chat. We reply during business hours - not in the evening, not on weekends.
Weekly demo call
30 minutes on Zoom/Meet: we show what's done, agree priorities for the next week.
Shared Notion / Linear
Tasks, roadmap, decisions. Always clear who's doing what and what's next.
Report every two weeks
Short written summary: what's done, what's planned, risks, hours logged.
What we need from you
We're not a "do it all yourselves" vendor. The product turns out good only if you're involved.
- One product owner on your side - the person who makes priority calls.
- Replies to questions within a business day, not 3 days.
- Access to what's needed for the work (1C, CRM, DB) - not "I'll send it by email on Friday."
- Willingness to cut from scope anything that doesn't move the success metric.
When we say no
If a task isn't ours or will cause more harm than good - we say so before kickoff, not after.
One-off scripts with no follow-up
Our value is that we know how the product will live a year from now. A one-off thing is cheaper to hand to a freelancer.
"Fix the previous developer's code in 3 days"
Without context this is blind repair. First an audit (1-2 weeks), then the call: fix or rewrite.
Crypto / gambling / grey schemes
Reputation and legal cleanliness matter to us. These just aren't our clients.
"By Monday" deadlines pegged to someone else's deadline
We don't do firefighting - we do reliable. What burns now usually burns again, this time in your production.